Some local Citizens Advice still can't give face to face advice. The debt helpline is not available on public holidays. Find out how to use Relay UK on the Relay UK website. You can use Relay UK with an app or a textphone. Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 08 Talk to us online about a debt problem using chat - we can usually help between 9am and 8pm Monday to Friday and between 9.30am and 1pm SaturdayĬall our debt helpline - it’s available 9am to 8pm Monday to Friday and 9.30am to 1pm Saturday
If you’re having issues with money or debt, you can: If you already get Universal Credit, stay on this page to find your nearest Citizens Advice or talk to us online or by phone. If you’re making a new claim, you can contact our Help to Claim service for help with the claiming process - from making an application to getting your first payment. There are lots of ways to contact us if you can’t find the advice you need on this website.